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These are some documents we have created at iHop London. They represent what has worked well for us.

I've been asked to read something here

Great, please do!

We understand that some parts of these documents can be hard to read. In which case, perhaps take solace in the fact that someone cares about you enough to ask you to do so.

We also welcome discussion about our ideas and viewpoints here. They are simply the best we have come up with so far, but they can still be improved.

Can I use these documents elsewhere?

Yes you can.

We would also love to know what you are using it for, and it would be kind of you to give us credit where appropriate. However, you are under no obligation to (license details in the footer).